SERVICES
Select the services that fit your company's needs
WORKSTATION MANAGEMENT
Software Update Management
Security Patch Management
Remote Desktop Support
Initial "Out of the Box" Configuration
Backup Monitor and Management of Daily Computer Backups, Cloud Backups, and Disaster Recovery Images
SERVER MANAGEMENT
Software Update Management
Software Patch Management
Remote Desktop Support
Initial "Out of the Box Configuration
Backup Monitor and Management of Daily Server Backups, Cloud Backups, and Disaster Recovery Images
NETWORK MANAGEMENT
Connectivity Troubleshooting
Network Device (Firewall, Switch, Router) Patch Management
USER ADMINISTRATION
Microsoft Office 365/ Other Email User Administration
Cloud Application Administration
VOICE OVER INTERNET PROTOCOL (VOIP)
VOIP Account Administration
VOIP Troubleshooting
ADDITIONAL SUPPORT SERVICES
Help Desk Support: Computer Troubleshooting & Support
Help Desk Support: Server Troubleshooting & Support
Help Desk Support: Cloud Application Support
Subject Matter Expert (SME) Consultation
WORKSTATION INFORMATION SECURITY
Workstation Anti-Malware, Advanced Threat Control, Advanced Anti-Exploit, Risk Management
Workstation Firewall Security, Network Protection, Device Control, Web Filtering
Workstation Disk Encryption
Workstation Advanced Threat Security
Workstation Endpoint Detection
SERVER INFORMATION SECURITY
Server Information Security
Server Anti-Malware, Advanced Threat Control, Advanced Anti-Exploit, Risk Management
Server Firewall Security, Network Protection, Device Control, Web Filtering
Server Advanced Threat Security
Server Endpoint Detection
SECURE BACKUPS
Cloud Storage
Local Storage
Advanced Backup - Server
Advanced Backup - Virtual Machine (VM)
Advanced Backup - Workstation
Advanced Backup - Hosting Server
ONSITE TECHNICIANS
Onsite Visitation (Limited to 2 per Month)
Onsite Presence (Limited to 2, 8 hour days per month)